As a consumer you have the right to withdraw from the agreement within 14 days without giving reasons.
During this period you can do with the product what is reasonably necessary to assess the product. You are allowed to try out the product as you would in a physical store. You can remove the product from the packaging, unless the packaging contains a seal. If you have done more than necessary to try the product, we may charge you for this.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, acquires possession of the product.
If you have ordered several goods with different delivery times in one order, the withdrawal period expires 14 days after the day on which you received the last product or part.
Once you have agreed with us on regular delivery of products, the withdrawal period expires 14 days after the day on which you or a third party designated by you acquire physical possession of the first product.
To exercise your right of withdrawal, we request that you use the model form, which can be found at the bottom of this page.
We request that you return the product in the original packaging as much as possible.
REFUND
In the event of a withdrawal, you will receive all payments, including delivery costs for the outward shipment, as soon as possible and no later than within 14 days after you have indicated that you wish to exercise the right of withdrawal. We will refund you with the same payment method you used to pay, unless you agree on another method with us.
You bear the costs for return shipping yourself. We estimate that these costs will amount to a maximum of € 10.00.
EXCLUSION OF RIGHT OF WITHDRAWAL
The right of withdrawal is excluded for products that cannot be returned after opening for hygienic reasons, such as hair extensions, hair dye and care products.
MODEL FORM FOR WITHDRAWAL
If you wish to cancel your order, you must complete the cancellation form in full and send it by post or email to Hairextensions-shop.es. Select the form in your language below:
